Terms and Conditions

Last updated: January 09, 2025

Welcome to AaBuddy! These Terms of Service (“Terms”) govern your use of the AaBuddy platform, including our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Introduction

AaBuddy LLC (“Company,” “we,” “our,” or “us”) provides a marketplace that connects service providers with customers. By using AaBuddy, you agree to comply with these Terms.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. By registering, you confirm that the information provided is accurate.

3. Account Registration

  • Users must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts if fraudulent or misleading information is provided.

4. Service Provider Responsibilities

If you are a service provider, you agree to:

  • Deliver services professionally and in compliance with industry standards.
  • Honor pricing and terms agreed upon with customers.
  • Maintain valid licenses, certifications, or insurance as required by law.

5. Customer Responsibilities

As a customer, you agree to:

  • Provide accurate service requests and contact information.
  • Respect scheduled appointments and provider cancellation policies.
  • Make payments promptly for completed services.

6. Payments & Fees

  • Payments for services are processed through our platform via third-party payment providers.
  • AaBuddy may charge service fees for transactions facilitated on the platform.
  • Refund policies and dispute resolutions will be handled in accordance with our policies.

7. Cancellations & Refunds

  • Cancellations made within the specified timeframe may be eligible for a refund.
  • Service providers reserve the right to charge cancellation fees based on their policies.

8. Prohibited Activities

You may not:

  • Use AaBuddy for illegal activities or to harm others.
  • Misrepresent your identity or falsely claim to be a service provider.
  • Attempt to access or disrupt our platform through unauthorized means.

9. Limitation of Liability

  • AaBuddy is a marketplace and does not directly provide services. We are not responsible for disputes, damages, or losses arising from transactions between users.
  • We do not guarantee the quality, safety, or legality of services offered by providers.

10. Dispute Resolution

  • Any disputes arising from these Terms will be resolved through arbitration, except where prohibited by law.
  • Users are encouraged to resolve issues directly before seeking legal action.

11. Modifications to These Terms

We reserve the right to update these Terms at any time. Continued use of AaBuddy constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms, please contact us at adm (at) aabuddy.com.